Effective Date: March 13, 2026
This Privacy Policy describes how Bhosra (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from bhosra.com (the “Site”).
1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
- Device Information: We automatically collect information such as your IP address, browser type, time zone, and cookie data to ensure the Site loads correctly and to perform analytics on Site usage.
- Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We use this to fulfill our contract with you.
- Customer Support Information: Any information you provide when contacting our support team at support@bhosra.com or via phone at 1 (800) 928-5389.
2. How We Use Your Personal Information
We use your personal information to provide our services to you, which includes:
- Processing payments and shipping your kitchen appliances.
- Communicating with you regarding your orders or inquiries.
- Screening our orders for potential risk or fraud.
- Providing you with information or advertising relating to our products, consistent with the preferences you have shared with us.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
- Service Providers: We share information with companies that help us provide our services and fulfill our contracts with you (such as shipping carriers and payment processors).
- Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Cookies and Tracking Technologies
Bhosra uses cookies to improve your browsing experience and provide our services. Cookies help us remember your preferences and understand how you use our website. You can control and manage cookies through your browser settings; however, removing or blocking cookies can negatively impact your user experience.
5. Your Rights (California Consumer Privacy Act – CCPA)
If you are a resident of the United States, you may have certain rights regarding your personal information, including:
- Right to Access: The right to request the personal information we hold about you.
- Right to Correction: The right to request that your personal information be corrected or updated.
- Right to Deletion: The right to request that we erase your personal data under certain conditions.
To exercise these rights, please contact us at support@bhosra.com.
6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
7. Security
We take the security of your personal information seriously and implement standard industry measures to protect it. All payment information is processed through secure, encrypted gateways to ensure your financial data remains protected.
8. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@bhosra.com or by mail using the details provided below: